Fulfillment Policy for Aesthetic & Function

Welcome to Aesthetic & Function. We are committed to providing high-quality web design and development services. Our fulfillment policy outlines the process and expectations for delivering our services.

1. Service Overview

We offer comprehensive website creation services, including:

•Custom website design and development

•E-commerce solutions

•Content management system (CMS) integration

•Website maintenance and support

2. Project Fulfillment Process

Our process typically follows these stages:

1. Initial Consultation and Agreement:

•After receiving your order, we will schedule an initial consultation to understand your business needs and project requirements.

•We will provide a proposal and project timeline, including key milestones and deliverables.

•A service agreement will be signed, detailing the project scope, payment terms, and timelines.

2. Design and Development:

•We will present a design draft or prototype for your approval.

•Once the design is approved, development will commence. We will keep you informed of progress with regular updates.

3. Review and Revisions:

•You will have the opportunity to review the website and request revisions based on the agreed scope of work.

•Minor adjustments are included at no additional cost. Significant changes beyond the original scope may require an additional fee.

4. Final Delivery and Launch:

•Upon your final approval, we will complete the necessary preparations for launching the website.

•We will provide instructions on website management and offer optional ongoing support services.

3. Estimated Fulfillment Time

•The timeline for project completion varies based on the complexity of the website and the responsiveness of the client. On average, projects are fulfilled within 12-16 weeks from the start date.

•Delays caused by client feedback or additional requirements may impact the estimated timeline.

4. Payment and Refund Policy

•A 50% deposit is required to start the project, with the remaining balance due upon final approval and before website launch.

•If you decide to cancel the project before development begins, a partial refund may be issued, less any design work already completed.

•Once development has started, the project is considered non-refundable.

5. Customer Support

•We offer a 30-day support period after the website launch to address any minor issues or bugs.

•Extended support and maintenance packages are available upon request.

6. Contact Information

If you have any questions about our services or fulfillment process, please contact us:

•Email: [email protected]

•Phone: 480-316-9838

•Address:4340 S 198th East Ave Broken Arrow, OK 74014

Thank you for choosing Aesthetic & Function. We look forward to creating a website that meets your needs and exceeds your expectations.